Our Promise(Warranty)

Our Product Promise

Great customer service backed up by a quality manufacturing process and a wide range of spare parts is our central service philosophy. In fact we will even repair damaged antennas where the customer requests. The Laser Antenna promise to our customers is that each Laser Antenna and Laser Clear Antenna is tested before shipment to ensure the antenna performs to the published specification and that it is free from manufacturing defects.

Laser Antenna warrants to every user that the antenna will perform to its specified ratings (published specifications) and will be free from defects in materials and workmanship.

Laser Antenna will replace without charge (not including Forward Freight) and antenna which proves to be defective. Failure due to misuse, striking solid or foreign objects (trees, buildings, doorways etc), improper installation, application of power in excess of specified ratings, and theft are excluded from the Laser Antenna warranty.

All warranty claims must be accompanied by the antenna that is claimed to be defective. The warranty claim must include the antenna and a detailed note detailing the failure symptoms.

All claims for goods damaged in transit are between the purchaser and the carrier.